Archives: Affordable Care Act

Website design: what the ACA designers missed, and KY got right

October 29, 2013 | By Jim Stovall | No Comments | Filed in: Home, journalism, web journalism.

Jakob Neilsen’s Nielsen Norman Group, web design researchers, has a critique of the site that is as enlightening as it is devastating. There are lessons in it for all of us who work with the web. The critique is written by Jen Cardello and says the website broke 10 usability guideline the NNG preaches over and over again.

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